Three Generations of Family

Our Story

As our business grew, Amy and I considered hiring our family members. I warned her that working with family in business can be “fraught with landmines.” If we were going to succeed in working with family members, as well as customers, we needed to learn a very important skill:

Listening With Empathy

That does not mean thinking about what you are going to say when the other person stops talking! Listening with empathy means really hearing your customer or family member as they express their needs to you and striving to fulfill those needs.

Beautiful Noise

At a recent company get-together, as everyone was laughing and playing a card game, someone piped up “Listen to that beautiful noise!” It is beautiful to listen to associates and three generations of family enjoying playing and working together.

We look forward to serving you and your family and listening with empathy…with a goal of satisfying your needs.

– Told by Phil –

 

Meet Our Team 

The family-first, “treat people the way you want to be treated” approach lines up perfectly with how Phil and Amy were raised. They’ve built Cardinal Blinds & Shutters on the foundation of this “Golden Rule”.

PHIL – FATHER

Phil loves the art of business. He is always thinking and talking about Cardinal Blinds & Shutters. Phil believes that if you’re going to extend an offer to someone, make sure it’s an offer you’d accept if on the other side. He is married to Judy, his wife of 36 years and together they have 7 children, 12 grand children and 3 great grandchildren.

AMY – DAUGHTER

Amy loves to meet people, so pull up a seat and say hello! Some of her favorite days are spent with her family and friends, just enjoying life together. Amy has 4 children and 5 grandchildren.  Some of her favorite things: puzzles, game night with friends and dancing to the music of her favorite, local bands.

LISA – OPERATIONS MANAGER

Lisa is Amy’s sister and Phil’s daughter. Lisa enjoys spending time with her daughter Kelsey and their dog Kai. She is a huge sports fan and loves watching the St. Louis Cardinal’s win!. Lisa works hard at keeping everything running smoothly at Cardinal Blinds & Shutters, just try not to call the office if Kentucky Basketball is on…. Go Big Blue!

SUSAN – CONSULTANT

Susan has had a long, distinguished career in the corporate world. She and her husband Travis are the parents of Andy and Katherine and their two dogs. As a family, they enjoy the beach, football and trying out new restaurants.

CHRIS – INSTALLER

Chris is the kind of person you want to hang around with: thoughtful and funny. Often, you’ll hear Chris asking if there is anything he can help them with before he leaves for the day. We have nicknamed him “Mr. Fix-it” because he knows all there is needed to know about the ins and outs of window treatments. In his spare time, Chris enjoys refinishing furniture and spending time with his wife, Hannah, and their one-year-old son, Benjamin.

 

ZACH – INSTALLER

Zach is a blessing to have on our team. He is professional and thorough in all that he does. Whether it is cleaning blinds or installing shutters, Zach knows how to get the job done. Zach and his wife Heather have two adorable daughters and when he’s not hanging out with them, you’ll find him fishing.

ANDY – CONSULTANT

Andy is a rock star product consultant. He is extremely knowledgeable and experienced with helping clients pick the right window treatment for their project. When Andy is not assisting customers, he enjoys being with friends and going to concerts.

LORI – OFFICE

Lori is the first voice you will hear when contacting Cardinal Blinds & Shutters. She is a great help in everything thing she does. In her free time, Lori loves hiking and doing puzzles.

STEPHANIE – CUSTOMER SERVICE MANAGER

Stephanie is the voice on the phone that assists our customers with scheduling service work, measurements and installations. When Stephanie is not assisting customers, her and her three children like to go to the park, catch a movie or spend time with family and friends.

KELSEY – SALES COORDINATOR

Kelsey works in the office and assists the consultants by providing customers with timely proposals after their consultation. Kelsey enjoys spending time with friends, shopping and riding the fastest roller coasters.

GARY – INSTALLER

Gary is an asset to our team. His background is in carpentry and brings his knowledge and skills to each installation. He recently purchased his new home with his wife, Naomi, and enjoys fishing and hunting on his days off.

“Would highly recommend Cardinal Blinds! Gary was fantastic and made sure everything was spot on and we were happy with all the work the whole time. Andy has also been great to work with as well throughout the experience. Thank you!!”

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“Everyone at Cardinal Blinds and Shutters were great to work with. We had a very good buying experience. When the blinds arrived there was a defect issue with one of them. The installers noticed it and immediately alerted us to it. A replacement was ordered quickly and all blind look and function great. We are very happy with Cardinal Blinds and would definitely buy from them again. When we originally made our blinds provider decision, customer feedback weighed heavily in our decision. Cardinal Binds did not disappoint us. Their continued focus on customer satisfaction is definitely a competitive advantage.”

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Cardinal Blinds & Shutters
1609 Manufacturers Drive
Fenton, MO 63026
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